
Evaluate, implement and scale AI for better healthcare outcomes
Canada’s healthcare system is undergoing rapid transformation, driven by AI-enabled diagnostics, virtual care and growing policy momentum around digital health. However, many organizations continue to struggle to convert innovation into sustainable system-wide impact.
The AI in Healthcare program, designed by the Rotman School of Management at the University of Toronto, is a rigorous 6-week virtual learning experience that addresses these challenges. It prepares healthcare leaders to use AI effectively and responsibly by evaluating where it can meaningfully enhance clinical and operational performance, recognizing its risks and limitations and applying a strategic framework to scale adoption while balancing safety, ethics and organizational realities.
The AI in Healthcare program will enable you to:
Use AI with confidence: Apply practical AI tools to explore ideas, solve real problems and support day-to-day decision-making in healthcare settings
Identify where AI delivers real value in healthcare: Understand why, where and how AI creates value when embedded into clinical and operational workflows so you can focus on what truly works
Choose the right AI for the right problem: Evaluate different types of AI and select the tools best suited to your organization’s strategic priorities and pain points
Deploy AI responsibly in healthcare: Design an AI deployment approach that meets high standards for safety, ethics, equity, privacy and trust without slowing innovation
Prepare your organization for an AI-enabled future: Develop clear actions to help colleagues and stakeholders adapt, build trust and thrive in an increasingly AI-native healthcare system
Translate key insights into action by developing a structured AI implementation road map tailored to your organization.
Examine contemporary healthcare AI deployments to assess outcomes, limitations and critical success factors.
Reflect on weekly concepts within your own context and engage with peers to explore diverse organizational perspectives.
Work directly with AI tools to support practical healthcare decision-making without requiring technical model development.
Apply structured models and conceptual tools to reinforce rigorous, repeatable evaluation and implementation thinking.
Gain insights from distinguished Rotman faculty and instructors specializing in healthcare strategy and responsible AI integration.
Attend interactive sessions with Rotman faculty and instructors to explore cases, refine frameworks and apply insights to healthcare contexts.
The AI in Healthcare program is structured to deliver focused, high-impact learning through a rigorous 6-week online experience. Across 6 modules, you will build a strategic perspective on how AI creates value in healthcare, deepen your understanding of complementary and substitutive AI applications across clinical and operational contexts and consolidate your learning through applied frameworks, real-world case studies and hands-on exercises designed for responsible implementation.
Apply foundational AI and healthcare terminology and concepts accurately within healthcare AI contexts.
Articulate why deploying AI in your healthcare delivery setting is strategically important at the moment.
Identify appropriate types of AI models in healthcare to experiment with and deploy.
Develop preliminary hypotheses for how and why AI could create value within your organization.
Determine how AI can substitute and complement clinical activities or workflows.
Explain the implications of complementary versus substitutive AI for an organization’s economics and competitive strategy.
Identify where complementary and substitutive AI can address strategic priorities and operational pain points.
Design a generative AI–based learning assistant.
Compare implementation strategies and platforms currently used in healthcare.
Identify healthcare activities and sub-sectors most likely to be impacted by generative AI.
Evaluate the alignment between proposed AI strategies or deployments and the goals of healthcare sub-sectors.
Identify healthcare sub-sectors most likely to be impacted by substitutive AI in the near to medium term.
Assess the implications of substitutive AI for work across sectors and workflows.
Evaluate whether proposed AI strategies or deployments align with the stated goals and operating modules of healthcare sub-sectors.
Assess specific AI implementation challenges within your organization.
Develop an overall strategic direction for AI in your healthcare system and delivery organization.
Identify outstanding AI governance considerations that need to be fleshed out for your organization's unique context.
Devise strategies to address outstanding AI governance considerations within your organization
Identify and prioritize the stakeholders critical to the success of your emerging AI road map.
Develop a structured plan to co-design and refine your AI implementation road map with key stakeholders.
Formulate strategies to build trust, alignment and sustained commitment to your AI road map.
Distinguishes AI that augments human work from AI that replaces human tasks
Explains how falling prediction costs shift where value is created and who captures it
Examines how technological change redistributes power, labor and economic gains over time
A structured tool for articulating how AI could create value for a specific problem or workflow
A mapping framework to catalog existing and emerging AI tools within an organization
The AI in Healthcare program is designed for leaders and professionals responsible for evaluating, implementing or governing AI within healthcare organizations. It is particularly relevant for executives, clinicians, innovation leaders, policy professionals and consultants engaged in AI adoption across healthcare systems. It is ideal for:
Healthcare leaders and executives seeking a defensible framework to drive AI adoption and strengthen healthcare delivery
Medical professionals looking to balance clinical authority with organizational responsibility and guide AI adoption while protecting care quality
Digital health and innovation leaders keen to strengthen alignment, influence and strategic framing to build consensus across diverse stakeholders
Consultants and policy leaders in healthcare seeking insights into AI adoption and its impact on the workforce and substitution dynamics
World-renowned Rotman faculty and instructors in the AI in Healthcare program support healthcare leaders as they navigate the strategic, clinical and governance challenges of AI adoption across health systems. Drawing on deep expertise in healthcare strategy, digital transformation and responsible AI implementation, the instructors equip you with the judgment and perspective required to evaluate, deploy and scale AI initiatives within complex clinical and operational environments.

Executive in Residence, Rotman School of Management; Senior Fellow, C.D. Howe Institute; Public Policy Fellow, CSA Group
Will Falk has over 25 years of experience as a strategist and advisor in New York and Toronto, working with leading academic centres, governments and innovative healthcare org...

Adjunct Faculty and Executive in Residence, Health Sector Strategy, Rotman School of Management
Zayna Khayat is a world-renowned health futurist and strategist advancing innovation across healthcare and life sciences. At Rotman, she teaches in the health MBA stream, the ...

Upon successful completion of this 6-week virtual learning program, you will earn a verified digital certificate of completion from the Rotman School of Management. This program also counts toward the Rotman Excellence in Executive Leadership Certificate.
Note: All certificate images are for illustrative purposes only and may be subject to change at the discretion of the Rotman School of Management.
The AI in Healthcare program is a 6-week virtual learning experience designed to help healthcare leaders and professionals understand, evaluate and responsibly adopt artificial intelligence (AI) within clinical and operational settings. Designed by the Rotman School of Management at the University of Toronto, the program focuses on how AI creates value across health systems, how it reshapes workflows and workforce dynamics and how leaders can deploy AI safely, ethically and strategically at scale.
The program is designed to help you translate AI concepts into actionable healthcare strategies. You will learn how to assess where AI applications can realistically improve clinical and operational performance and how to align the application of AI with your organization’s strategic goals.
Through applied frameworks, case studies and hands-on exercises, you will strengthen your ability to identify high-impact opportunities, anticipate risks and build trust across clinicians, patients and ecosystem partners.
The AI in Healthcare program emphasizes responsible AI adoption as a core leadership practice. You will examine governance, safety and regulatory considerations, including how expectations from bodies, including the Food and Drug Administration, influence oversight and risk management.
You will further analyze how AI technologies must be designed and implemented to improve performance while protecting trust, privacy and ethical standards across healthcare environments.
This AI in Healthcare program integrates clinical, operational and strategic perspectives rather than treating them in isolation. You will explore how applications of artificial intelligence function within real healthcare environments, from diagnostics to workflow optimization.
You evaluate how AI can enhance decision-making, reduce administrative tasks and strengthen performance across interconnected clinical and operational domains.
The program examines how AI augments or replaces work across healthcare environments, helping you evaluate workforce implications for healthcare professionals and organizational leaders.
Using structured economic frameworks, you will assess how different types of AI model deployments influence roles, productivity and long-term workforce planning across sectors.
The curriculum incorporates established conceptual models alongside applied tools to help you evaluate value creation and implementation complexity. These tools enable leaders to assess AI performance across clinical and operational workflows. You also learn how to structure insights from health data to inform governance decisions and build defensible AI road maps.
This program is designed for leaders responsible for shaping AI strategy and adoption across healthcare organizations. It is especially relevant for executives and innovation leaders who oversee healthcare data initiatives and technology deployment.
Medical leaders working with medical devices or AI-enabled diagnostics will also benefit from structured frameworks that strengthen responsible adoption and system-level decision-making.
The AI in Healthcare program distinguishes itself by focusing on healthcare-specific economic and governance realities rather than generic digital transformation themes. It emphasizes how AI initiatives can directly improve patient outcomes while remaining aligned with institutional accountability.
You also gain practical experience in evaluating and deploying AI tools within complex healthcare ecosystems, strengthening your ability to lead adoption at scale.
Upon successful completion of this 6-week virtual learning program, you will earn a verified digital certificate of completion from the Rotman School of Management.
This credential supports your continued development as a leader who is navigating AI-driven change in modern healthcare environments.
How do I know if this program is right for me?
After reviewing the information on this program page, we recommend you submit the short form above to gain access to the program brochure, which includes more in-depth information. If you still have questions on whether this program is a good fit for you, please email learner.success@emeritus.org, and a dedicated program advisor will follow up with you very shortly.
Are there any prerequisites for this program?
Some programs do have prerequisites, particularly the more technical ones. This information will be noted on this program page, as well as in the program brochure. If you are uncertain about program prerequisites and your capabilities, please email us at learner.success@emeritus.org.
Note that, unless otherwise stated on the program web page, all programs are taught in English and proficiency in English is required.
What is the typical class profile?
More than 50 percent of our participants are from outside the United States. Class profiles vary from one cohort to the next, but, generally, our online certificates draw a highly diverse audience in terms of professional experience, industry, and geography — leading to a very rich peer learning and networking experience.
What other dates will this program be offered in the future?
Kindly refer to this program page or email us to inquire if future program dates or the timeline for future offerings have been confirmed yet.
How much time is required each week?
Each program includes an estimated learner effort per week. This is referenced at the top this program page under the Duration section, as well as in the program brochure, which you can obtain by submitting the short form at the top of this page.
How will my time be spent?
We have designed this program to fit into your current working life as efficiently as possible. Time will be spent among a variety of activities including:
Engaging with recorded video lectures from faculty
Attending webinars and office hours, as per the specific program schedule
Reading or engaging with examples of core topics
Completing knowledge checks/quizzes and required activities
Engaging in moderated discussion groups with your peers
Completing your final project, if required
The program is designed to be highly interactive while also allowing time for self-reflection and to demonstrate an understanding of the core topics through various active learning exercises. Please email us if you need further clarification on program activities.
What is it like to learn online with the learning collaborator, Emeritus?
More than 350,000 learners across 80 countries have chosen to advance their skills with Emeritus and its educational learning partners. In fact, 90 percent of the respondents of a recent survey across all our programs said that their learning outcomes were met or exceeded.
All the contents of the course would be made available to students at the commencement of the course. However, to ensure the program delivers the desired learning outcomes, the students may appoint Emeritus to manage the delivery of the program in a cohort-based manner, the cost of which is already included in the overall course fee of the course.
A dedicated program support team is available 24/5 (Monday to Friday) to answer questions about the learning platform, technical issues, or anything else that may affect your learning experience.
How do I interact with other program participants?
Peer learning adds substantially to the overall learning experience and is an important part of the program. You can connect and communicate with other participants through our learning platform.
What are the requirements to earn the certificate?
Each program includes an estimated learner effort per week, so you can gauge what will be required before you enroll. This is referenced at the top of this program page under the Duration section, as well as in the program brochure, which you can obtain by submitting the short form at the top of this page. All programs are designed to fit into your working life.
This program is scored as a pass or no-pass; participants must complete the required activities to pass and obtain the certificate of completion. Some programs include a final project submission or other assignments to obtain passing status. This information will be noted in the program brochure. Please email us if you need further clarification on any specific program requirements.
What type of certificate will I receive?
Upon successful completion of the program, you will receive a smart digital certificate. The smart digital certificate can be shared with friends, family, schools, or potential employers. You can use it on your cover letter, resume, and/or display it on your LinkedIn profile.
The digital certificate will be sent approximately two weeks after the program, once grading is complete.
Can I get the hard copy of the certificate?
No, only verified digital certificates will be issued upon successful completion. This allows you to share your credentials on social platforms such as LinkedIn, Facebook, and X.
Do I receive alumni status after completing this program?
No, there is no alumni status granted for this program. In some cases, there are credits that count toward a higher level of certification. This information will be clearly noted in the program brochure.
How long will I have access to the learning materials?
You will have access to the online learning platform and all the videos and program materials for 12 months following the program start date. Access to the learning platform is restricted to registered participants per the terms of agreement.
What equipment or technical requirements are there for this program?
Participants will need the latest version of their preferred browser to access the learning platform. In addition, Microsoft Office and a PDF viewer are required to access documents, spreadsheets, presentations, PDF files, and transcripts.
Do I need to be online to access the program content?
Yes, the learning platform is accessed via the internet, and video content is not available for download. However, you can download files of video transcripts, assignment templates, readings, etc. For maximum flexibility, you can access program content from a desktop, laptop, tablet, or mobile device.
Video lectures must be streamed via the internet, and any livestream webinars and office hours will require an internet connection. However, these sessions are always recorded, so you may view them later.
Can I still register if the registration deadline has passed?
Yes, you can register up until seven days past the published start date of the program without missing any of the core program material or learnings.
What is the program fee, and what forms of payment do you accept?
The program fee is noted at the top of this program page and usually referenced in the program brochure as well.
Flexible payment options are available (see details below as well as at the top of this program page next to FEE).
Tuition assistance is available for participants who qualify. Please email learner.success@emeritus.org.
What if I don’t have a credit card? Is there another method of payment accepted?
Yes, you can do a bank remittance in the program currency via wire transfer or debit card. Please contact your program advisor, or email us for details.
I was not able to use the discount code provided. Can you help?
Yes! Please email us with the details of the program you are interested in, and we will assist you.
How can I obtain an invoice for payment?
Please email us your invoicing requirements and the specific program you’re interested in enrolling in.
Is there an option to make flexible payments for this program?
Yes, the flexible payment option allows a participant to pay the program fee in installments. This option is made available on the payment page and should be selected before submitting the payment.
How can I obtain a W9 form?
Please connect with us via email for assistance.
Who will be collecting the payment for the program?
Emeritus collects all program payments, provides learner enrollment and program support, and manages learning platform services.
Are there any restrictions on the types of funding that can be used to pay for the program?
Program fees for Emeritus programs with The Rotman School of Management may not be paid for with (a) funds from the GI Bill, the Post-9/11 Educational Assistance Act of 2008, or similar types of military education funding benefits or (b) Title IV financial aid funds.
What is the program refund and deferral policy?
For the program refund and deferral policy, please click the link here.
Didn't find what you were looking for? Write to us at learner.success@emeritus.org or Schedule a call with one of our Program Advisors or call us at +1 985 616 5261 (US) / +44 127 959 4639 (UK) / +65 3138 5295 (SG)
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